Shipping policy

Shipping Policy – Silky Bazar

At Silky Bazar, we aim to provide a smooth, reliable, and convenient delivery experience for every customer across Pakistan.

🚚 Free Delivery Across Pakistan

We offer Free Home Delivery on eligible orders across Pakistan. There are no additional shipping charges for standard delivery.

📦 Delivery Time

Orders are normally delivered within 3–5 working days after confirmation and dispatch.

Delivery may take longer for remote areas, public holidays, weather conditions, or circumstances beyond our control.

📞 Order Confirmation

After placing an order, our team may contact you by phone or WhatsApp to confirm your order and delivery details.

Orders may only be dispatched after successful confirmation.

🔍 Open Parcel Checking

Where available through our courier service, customers may check the parcel before accepting the delivery. Please check the product and quantity at the time of delivery.

If the courier does not allow parcel opening before acceptance, please contact our customer support immediately regarding any issue.

🏠 Correct Address & Contact Information

Customers are responsible for providing a complete and accurate delivery address and active phone number.

Silky Bazar will not be responsible for delays or failed deliveries caused by:

Incorrect or incomplete address
Incorrect phone number
Customer being unavailable
Refusal to receive the parcel
Failure to respond to courier calls

Additional delivery charges may apply if an order needs to be re-dispatched due to an incorrect address or customer-related delivery failure.

📍 Delivery Coverage

We deliver to most areas across Pakistan through reliable courier services. Delivery availability and timing may vary for remote or restricted areas.

⏳ Delivery Delays

Although we aim to deliver within the estimated timeframe, unexpected delays can occur due to courier issues, weather, public holidays, high order volume, or other circumstances beyond our control.